How Our Legal Policy Applies to You
399k operates under terms that are shaped by the region in which you access the platform. Whether your account is funded through bKash, Nagad or Rocket, the same legal framework governs how those transactions are recorded, held and processed. We do not make representations about legal
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status in any jurisdiction — your eligibility depends entirely on whether online account activity of this kind is permitted under your local law and in your eligible region. The legal terms set out what we collect when you open an account, how your wallet activity is
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logged, and under what conditions we may restrict or close an account. If you complete a bKash or Nagad transfer and a hold is placed on your account for compliance reasons, the terms explain the process we follow and the timeline for review. Rocket payments are
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subject to the same transactional record-keeping. We update these terms when our operational or policy obligations change. Continued use of your account after an update takes effect means you accept the revised terms. If you do not agree, the correct action is to request account closure
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through our support channel before the effective date. These terms are the whole agreement between you and 399k — no side arrangement, chat message or promotional material overrides them.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.